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FAQ

Common Questions & Answers

Everything you need to know about ordering, shipping, and gifting with Giftin Occasions.

1

How does gift wrapping work?

All orders over ₹2,000 include free standard gift wrapping. You can also choose Premium (₹349) or Eco-Friendly (₹199) wrapping at checkout. Each option includes a printed gift card with your personal message.

2

What's your return policy?

We offer free returns within 30 days of delivery. Items must be unused and in original packaging. Gift recipients can also initiate returns — we'll send them a prepaid label.

3

How long does shipping take?

Standard delivery takes 3-5 business days. Express delivery (1-2 days) is available at checkout in metro cities. We deliver across India to all serviceable PIN codes.

4

Can I add a personal message?

Yes! During checkout, you can write a personal message (up to 200 characters) that will be printed on a beautiful gift card included with your order.

5

Do you offer corporate gifting?

We're launching corporate gifting soon. For bulk orders of 10+ items, email us at care@giftinoccasions.com for custom pricing and dedicated support.

6

How do I track my order?

Once your order ships, you'll receive an email with a tracking link. You can also check your order status anytime from your account page.